Review Time
These guys are a third world catastrophy. It is a shame for the upcoming powerful state of india. They are a criminal gang cheeting their customers. My package is lost since three weeks and everytime I ask for help they are answering with senseless AI sentences.
These guys are a third world catastrophy. It is a shame for the upcoming powerful state of india. They are a criminal gang cheeting their customers. My package is lost since three weeks and everytime I ask for help they are answering with senseless AI sentences.
HORRIBLE EXPERIENCEThe company is full of unprofessional people who don’t know how to speak with customers. They try to scam you in every way possible. I spoke with Saniya who gave me a quote of 2400, but when my parcel got picked up, and it was miles away from the pickup location, she asked me to pay 3200. When asked why, she said that the parcel’s volume weight is over 2kg. She got her senior involved who was an absolute nightmare to deal with. He kept insisting that I realise my mistake of overlooking the weight. But when I finally calculated the volume weight, it was under 2kg. Then they changed their statement, said the overall weight was high, which it wasn’t because we specifically measured it to be 1.9kg. To which they said that they added 200 grams worth of packaging and I need to pay extra now because the parcel is 2.1kg. I paid so much extra because clearly the company is one big scam. STAY AWAY FROM THEM
Sent parcel in 22nd Nov.25 to Germany when checked the status showed delivered on 3rd Dec but not yet received. When checked with DPD came to know that address mentioned was wrong then also it was delivered to someone and pod was provided to us with receivers fake sign.Since 5th of Dec we are continuously requesting to solve the issue but most of the time the staff didn't pick up the phone or every time asking for awb no and address.The staff is not ready to connect the call to their seniors. At last on 24thDec Mr Narsimha asked us to wait till 10thJan after that the company will start the process to initiate the refund or I can send the parcel of same weight again for which they will not charg any freight. How can someone trust them and again make a blunder by giving parcel. I don't think the result will be positive considering the way of talking,feedback given by customers and behavior of staff.
Very Very Very Bad experience with these guys . Their whatsapp says always wrong information.not getting relevant thing ...More over the customer service Madam is not bother to serve the customer if we directly call.this is the first & last chose with you guys ...be proffessional or else shut off this
Courier was picked and sent to Bangalore, after payment is made then there is no response from Bangalore dispatch office.. Very pathetic service.Luckily a guy who picked from Coimbatore has shared the tracking number and it's delivered.. Not recommended and their email response also appreciated.
Worst service. We got our god mantapa from BLR to Germany. It was packed in 4 boxes. 1 box is completly lost and parts in other box is damaged. They took 2 months to say that its lost. Even now the customer service do not accept its lost and no responce in email or phone. Never never never ever opt for there service.
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