I recently used their service to send parcel from Trivandrum to Edmonton.Before booking ,I clearly conveyed to the sales, MsSwamini , that the parcel contained food items and important medicine. She assured me that it would be handled properly and even agreed to provide updates throughout the transit .While booking, I was informed that the TT approx 15 days .However I never recieved any proactive updates from Ms.Swamini. Whenever I followed up I was given vague and unsatisfactory responses. To make matters worse the tracking website wasnt updates ,leaving me in dark about my parcel. After much frustration , the parcel finally reached on 8th Jan'25, but in a terrible condition .The food item covers were torn and had to be disposed . the clothes were unfolded and in complete disarray. It was incredibly disappointing , especially considering the high cost I paid for this service .I even sent an email explaining the situation and the delay but no one responded .I cannot recommend their service based on what I went through . VERY POOR SERVICE
Claim your business profile now and gain access to all features and respond to customer reviews.
