I have used this platform for years, storing all my professional information there. After trying to log in using 'Sign in with Google', my email was changed to a temporary address without my consent. This new address cannot receive emails, as confirmed by Google. Consequently, I am locked out of my account, unable to access my data, and stuck in a verification loop. The support team insists they cannot revert the email change or provide alternative verification methods. This is a critical service failure that has left me without access to essential work data. I am still awaiting a reasonable solution for this issue.
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