I experienced an automatic renewal for a product I only used for two weeks. I received confirmation for a payment that I did not authorize. It took over a week to get a response that was unrelated to my inquiry. Their 30-day cancellation policy feels misleading. When I inquired about last year’s charges, I was told there was no choice this year. They promised not to charge me next year, but I regret using this service and would advise others to avoid it.
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