I have been trying to find a solution for my visas, as I have submitted 4 and I am unable to access any of them. I have emailed and reached out to
their WhatsApp customer service which keep telling me to use “Help Centre” on the app, but the app does not show such thing. My email is associated to a completely different account which is not my initial one and they do not let me delete this same account.
I require these visas ASAP and have no other way of communicating with anybody on time. I am still waiting on a response as it took their whatsapp team 23h to respond.
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We are on a mission to break down barriers and empower people to travel the world. We strive to make the process of visas easier and more accessible for everyone.
