I remember in 2019 where I had a free ticket (Yes, they used to give you free tickets after paying for 5!), that would expire before a movie I wanted to see had showtimes -- They worked with me to ensure it wouldn't expire.Now, Atom Tickets is...fine. I emailed about 12 hours before a showtime in 2022 asking if they could move a seat. Now, if this was a big movie, I could understand a "No, sorry", but when the email came in, 20 minutes before showtime, it was a "no" -- The entire viewing population was me and 2 other people, and I wasn't taking one of their seats.They're probably staffed by all of 20 people, and handle operations across the country, so I get it.This week, I email a question and I'm still chilling, waiting (But, to be fair, it was a complicated question, and there's plenty of time before showtime). I'm not even annoyed at the fact that we don't have free tickets anymore; Economies change. The app is nice and I can check times, pick a seat, and balk at the "Convenience Fee" before exiting out, because, as you can see, the convenience fee isn't actually helping anyone to make adjustments.The only reason I still use it is because T-Mobile gives us 5$ codes on occasion.
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