The reason why I chose atrapalo was the convenience of booking the flight, hotel and airport transfers all together. Unfortunately after choosing flights and hotel and paid, the hotel was cancelled without any reason. I should have been informed before paying that it couldn't be fulfilled completely. The following day I spoke with customer service and explained that I could have booked my tickets with easyJet direct without having to pay their fee. I was offered a rebooking of same hotel and transfer but by then I've already booked elsewhere.
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