I had a very frustrating experience transferring my service from Verizon to AT&T, as my initial order was set up incorrectly. After speaking with three different representatives and not getting a resolution, the situation became even more stressful.
Fortunately, I was connected with Giyanna, and she completely turned things around. She went above and beyond to fix the issue with patience, professionalism, and genuine care. She took the time to understand the problem, stayed calm throughout the process, and made sure everything was properly resolved.
It’s not often you come across customer service like this anymore. I truly appreciate her help and the positive experience she provided.
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