att.net

1.8
1.8 Based on 38 reviews

AT&T Internet Services is a trade name for several affiliated companies....

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Carlena Howard
AT&T U-verse is the worst internet service and the customer support is horrible

AT&T U-verse offers the worst internet service ever. They talk about 1 GBPS but the speed hardly reached 15 MBPS. Their customer support is the worst too. Whenever I need to call their customer service I have to make sure that I have at least 2 hours to waste. They keep you transfer from department to department and you have to start from the beginning when they transfer to a different department. They also recently charged me $99 for a service they initially told me free. I had autopay setup so, I didn’t see the bill before the money got debited from my account. I had called them and spoke for more than 2 hours and finally hung up. Later I switched to WOW internet and I am glad I did switch. Awesome internet speed and excellent customer service.

1
Date of experience: Apr 30, 2021

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Business Details

  • AT&T Internet Services is a trade name for several affiliated companies.

  • language https://att.net

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