The man was suppose to be here between 1-3pm I called at 3:48pm and the guy, Roi called be back saying he was on the way but maybe I should reschedule because the rain and him going on the roof. I told him he did not need to go on the roof because my vent was on the side of the house and that he should of called me to let me know he would be late. He said there was no reason for me to be rude and it was raining and there was traffic. I told him that he got his wish and I canceled the appointment and called the office to let them know.
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