Nothing has changed. I tried reaching out to the number you provided in your response. The same person that answered in the past, answered again. Left message and still no call back.. Warning: Extremely Overpriced, Unprofessional, and Suspicious Practices - Avoid AttiAirRating: 1 StarI truly hesitate to write scathing reviews, especially for companies I've barely interacted with, but our recent experience with AttiAir compels me to warn potential customers. They have left us with no other option.Several red flags appeared right away. Firstly, finding independent information about AttiAir is strangely difficult. Their website conspicuously lacks links to Google Reviews, and performing a standard Google search doesn't bring up a typical business profile as it does for nearly every other company. This makes their claim of a 4.9-star rating seem highly suspicious and unverifiable.We contacted AttiAir specifically to get a quote for a chimney cap replacement. My wife scheduled the appointment. However, without informing us beforehand, AttiAir subcontracted this job out to a different company. To this day, we don't know the name of this subcontractor and have no way to contact them directly.The representative who arrived for the quote was immediately pushy. Shockingly, he threatened my wife with a "service charge" for the visit if she didn't agree to the work on the spot. I have never heard of a reputable company charging for simply providing an estimate – this felt like a high-pressure sales tactic, not a professional consultation.Feeling pressured and wanting to get this relatively small issue resolved as part of larger ongoing roof concerns, my wife reluctantly agreed to proceed.The job itself was simple: replacing a chimney cap. The actual work took less than 30 minutes. The cap itself is a part that typically costs under $200.After realizing how excessive this seemed, I contacted several other reputable local chimney and roofing companies to get quotes for the exact same job (same type of cap, similar installation). The quotes consistently came in between $300 and $500, including high-quality materials and labor.This means we were overcharged by AttiAir (or their undisclosed subcontractor) by approximately $1100 - $1300. It feels like we were simply robbed.To make matters worse, our attempts to seek clarification or resolution have been completely ignored. For the past several days, we have tried contacting both AttiAir and attempting to find contact information for the company that performed the work. We cannot get a hold of a manager or owner at AttiAir. No one has returned our calls or messages. We have received zero explanation as to why the job was subcontracted without notice, nor any justification for the outrageous price.The entire experience felt unprofessional, lacked transparency, and seemed fundamentally dishonest. From the difficulty finding basic company information online to the pushy tactics, undisclosed subcontracting, grossly inflated price, and complete lack of post-service communication, we strongly advise others to avoid AttiAir. This was not a legitimate or fair business transaction.
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