Over a year ago, we agreed to have solar panels put on the house. They made promises about tax incentives and other write offs .... I am not even concerned about that. What I will tell you is they sent an electrician to hook up the solar panels to our house. He piddled around for about an entire 8 hrs and at the end of the day, he told us we didn't have all the parts we were supposed to have and that he would have to put in an order to send out replacements. He told us he would be back in 3 days. Three days later and he was a no call no show. We tried reaching out to him, ATTYX - he was supposed to work on Friday. All weekend long we heard nothing from anyone. Finally on Monday, someone from ATTYX called and said they could not reach that electrician and they would have to schedule another. Later that day, they City informed us that the proper permits had not been filed with them. This was supposed to have been done by ATTYX. We jumped through several hoops and were able to get this part done on our own. TWO Months after the electrician flaked and panels still had not been connected, ENFIN started their campaign of harassment for wanting to be paid. I told them I am not paying a DIME until the job is finished. (They call about 4 times a day, every day, including Sundays. They change their number and try calling from a local number .... it's almost mind-numbing). Also, bear in mind, I am STILL paying for my actual ELECTRIC bill - and I explained to both ATTYX and ENFIN BEFORE the contract was signed that I cannot pay BOTH an Electric AND a Solar bill and they assured me I would not have to - not even close. 10 months later (So we are talking about a YEAR after the panels were put up) - An Electrican contracted through SOLAR COWBOY out of Dallas, Texas was supposed to get us CONNECTED at long last. He came out and said nothing had been run or touched. There weren't even lines running from the panels to the boxes. The first electrician just got an 8 hr paycheck for nothing? He said his notes told him he was just connecting us to the panels and that it should only take him a few hours, but since that was not the case he was going to need ATTYX to schedule him a WHOLE day to actually do the work and that there were parts missing that needed to be ordered.2 weeks later - he finally returned. We thought FINALLY, a little over a year later, this was going to happen. He shut down the power to our house, worked on it a full day, and at the end of the day, he told us that he "got bit" by one of our lines and because we had older wiring and something was backfeeding from somewhere, he could not complete the job because it was a danger to him - so he referred us to contact a REAL ELECTRICIAN ..... ???? So, he left and only HALF of our house had electricity. We finally got a REAL ELECTRICIAN out and they said SOLAR COWBOY really screwed the goat on this one because of the work he "completed", he didn't label anything. What was wired didn't make sense. They said what SOLAR COWBOY attached to our roof from the pole is not code compliant. They referred us back to ATTYX because they said for them to undo what SOLAR COWBOY did would cost us a LOT and ATTYX needs to make this right. So, for WEEKS, I had extension cords crisscrossing my house. I had NO CENTRAL AC. We called another friend who was an oilfield electrician who helped us tone out our wires and figure out what went where and now we are 90% back to where we need to be, including AC .... and then ONCOR came a knocking.ONCOR is our local electric Delivery service - they maintain the lines. I guess one of their people saw the "not within code attachment" on the roof which prompted them to send out an inspector. The inspector came our and looked at our meter box and we got a nasty letter in the mail saying WE are on notice for tampering with our meter box. We told them the story and have proof of the shenanigans we have endured for FOURTEEN months now.ATTYX has stopped returning our calls about a month ago. SO, any other citizens or attorneys who would like to start a class action law suit?
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Welcome to Attyx, where we're redefining home improvement with a commitment to excellence and sustainability. As a leading provider in roofing, HVAC, and solar solutions, Attyx stands at the forefront of innovation in the residential services industry.
At Attyx, we believe in transforming houses into sustainable homes, one project at a time. With a passion for quality craftsmanship and energy-efficient solutions, we've proudly improved over 7,000 homes across multiple states. Our comprehensive approach ensures that every aspect of your home improvement journey is seamless, from initial consultation to project completion.
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