I bought a 'gold filled' rope chain during a 2 for 1 promotion, paying a total of £134 including shipping. The chain I received was not the same color as advertised on their website; it looked like the cheap ones available on social media for £15-£30. The color was tacky, and when I tried to return it, I was told I couldn't get a refund due to the promotion. I was offered an exchange instead. What a waste of money right before Christmas, coupled with very poor customer service. From now on, I'm sticking to 100% real solid gold.
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