The delivery and product were fine, but I believe the after-sales support needs improvement. I had a simple issue with a cracked LCD, which I replaced myself. That was my fault, so no complaints there. However, after the replacement, I faced ongoing issues with the printer and ultimately had to replace it. It was hard to find reliable help for the problem, and it seems there’s an expectation that social media groups will provide that support.
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ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.See more
