I purchased a 3D printer that was supposed to offer multi-color printing through an add-on that was 'coming soon.' Now, there’s no multi-color printing, and the offered 'credit' is insufficient. If the promised features can't be delivered, consider offering a free replacement that includes them. Satisfied customers lead to more sales, so it's vital to take care of existing ones. Additionally, the filament I ordered was poorly packed, making it prone to damage during transit. The printer works well, and the filament quality seems good after calibration.
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ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.See more