I have been using this service for shipping for over five years, accumulating significant costs, primarily for insuring valuable parcels. Positive reviews seem to come from those who experienced no problems, while negative ones come from those needing post-sales support, making our experiences more telling. The quality has declined over recent years; it was reliable in the past but has since deteriorated. For instance, I was charged extra for a parcel that was measured incorrectly, and when a valuable item was lost, the tracking was stagnant for over a week without any updates. Despite my efforts to resolve the issue, the support provided was minimal and largely ineffective. The delays and lack of compensation for the stress endured were frustrating. Overall, they seem to lack the capacity to handle such situations effectively.
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Interparcel has been helping small and medium-sized businesses with their parcel delivery since 2009 and offers a multi-carrier solution with Australia’s largest choice of couriers to over 250 countries and territories worldwide. Interparcel’s shipping tools also help online retailers import, manage and fulfil their orders with ease. Their seamless integration connects to various ecommerce platforms such as Shopify, eBay and Amazon and makes parcel delivery simple by offering a centralised booking platform.See more
