An additional charge for 'oversize' was added to my shipment without any evidence from the carrier. They refused to provide measurement logs or photos, even when I supplied confirmed dimensions that contradicted their claim. The process felt designed to pressure customers into paying unverifiable fees. Overall, very poor handling of the situation, and I have lodged complaints with regulatory bodies.
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Interparcel has been helping small and medium-sized businesses with their parcel delivery since 2009 and offers a multi-carrier solution with Australia’s largest choice of couriers to over 250 countries and territories worldwide. Interparcel’s shipping tools also help online retailers import, manage and fulfil their orders with ease. Their seamless integration connects to various ecommerce platforms such as Shopify, eBay and Amazon and makes parcel delivery simple by offering a centralised booking platform.See more
