audi.com.au

1
1 Based on 12 reviews

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Service Issues and Warranty Refusal

I bought a vehicle from this dealer and received a service pack as part of the purchase. The vehicle was used for commercial purposes, and the dealer was aware of this. Despite assurances, I faced delays for service, leading to overages on the service schedule. When the vehicle wouldn’t start, I was told it was a battery issue, but later discovered it was a faulty alternator. Now, they refuse to honor the warranty without substantial additional costs. I’ve escalated the matter due to their refusal to address these issues. This dealer has a reputation for avoiding warranty claims, and I believe it’s crucial for consumers to voice their concerns.

1
Date of experience: Oct 28, 2025

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