I truly believed that this brand represented reliability until my vehicle started leaking. I regret choosing this luxury option over others I considered, thinking it was a better choice. Initially, the staff seemed friendly, especially the salesperson, but things took a turn. They were unresponsive to my concerns and even asked me to cover repair costs for issues caused during servicing. I pointed out the damage, yet they continued to charge me for it. When the leak occurred, I mistakenly thought it was from the water bottle, but it turned out to be a bigger issue. It was still under warranty, but I discovered the extent of the problem only after changing the mats, which revealed a significant amount of water and an unpleasant odor. I appreciate the service, but I’m now reconsidering my options and leaning towards other luxury brands.
Claim your business profile now and gain access to all features and respond to customer reviews.
