I am writing to express my deep dissatisfaction regarding the fact that none of the Audials versions I purchased prior to 2025 work on Windows 11.Over the years, I have bought several versions of Audials with the expectation that the software would remain functional regardless of operating system updates. When a customer purchases a product, it is not reasonable to expect them to buy every new upgrade just to maintain basic functionality. A purchased version should continue to operate as advertised.In addition to this general compatibility issue, I am facing a recurring problem with the audio driver required by Audials. Each time I launch the software, it asks me to install the driver and restart my computer. After rebooting, I receive a message stating that the driver is not compatible with the latest Windows update. This loop makes the software completely unusable.This situation is unacceptable. I kindly request clarification on why these versions are no longer supported on Windows 11, and what concrete solution you can offer to customers who invested in your software in good faith.I look forward to your prompt response and a fair resolution to this issue.
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