I have actually owned and paid for this software for several years and it has had it's glitches over this time, but so have the other softwares, as the streaming sites change their feeds. I agree about the support comments, this is an area that Audials has a very big problem, but so does every corporation online... I really don't want to chat with a childish and sensless chatbots,that is poked full of FAQs quuestions that I have just read, most customers are contacting support because they have an issue, I'm sure most of the people clicking support have read the FAQs and simply need further help. All in all, I am pleased with Audials 2024, the bonus would be improved customer support, but it works for me.
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