We bought these OTC hearing devices for my mother in law because of the fact that we'd been unimpressed after spending $6000 with a full service hearing aid company whose hearing aids were not that effective. We had their audiologist do a hearing test and give us a copy, then sent it to Audicus.We wanted devices that would bluetooth to her iPhone. This is not only good for her but good for us--we don't have to hear her yelling on speakerphone, nor do other diners in a restaurant for example. We had planned to get the optional transmitter for use with the TV but did not because the third party app that is used on the phone is from yet another hearing aid company and must be reset for volume each time the devices disconnect from the phone...at least once per day, and often several times a day. She's not tech savvy, and cannot synch them herself. Spending more money on the extra transmitter didn't seem to be a good idea afterall.They sold us on a lease agreement which, though more expensive than buying the devices outright, allowed us to upgrade them after 18 months or to send them back and terminate the agreement.20 months later, they want us to take her to an audiologist before they will allow us to upgrade the devices. They even encouraged us to take her to Sam's Club or Costco for a "free test". Not impressed. I was very specific with the questions I asked before we entered into this agreement. We've paid like clockwork each month, and these are not cheap to lease. Now suddenly there are strings attached.Be careful when you lease from these people. This is not what we were promised, and while we haven't decided yet to terminate the agreement, I'm not sure I want to proceed out of principal.
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