audistoke.co.uk

1.3
1.3 Based on 6 reviews

...

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Ulysses Taylor
Terrible Experience with Customer Service

This was the worst customer service I've ever encountered. After spending over £100,000 on a brand new vehicle, I received it with scratches, leftover stickers, and poorly fitted components. The customer service team seemed clueless. When buying a new car, you expect it to be flawless, not to have to inspect it for damages. Issues were addressed half-heartedly, and I was told nothing could be done about the scratches. If you are considering a purchase, be sure to thoroughly check the vehicle. The experience was nothing short of embarrassing, and I would never buy from this dealership again.

1
Date of experience: May 14, 2025

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