We stayed at Moonshine 1611, and I can confidently say I would never recommend Aunt Bug’s Cabin Rentals to anyone. I regret not trusting my instincts after reading the mixed reviews—lesson learned.This was a last-minute detour for our babymoon. We were in Florida and decided on a spontaneous two-day trip to Gatlinburg. I came across this cabin online, and based on the photos, it didn’t look too bad, so I booked it. But from the moment I hit "confirm," I had a bad feeling. I started reading more reviews, and honestly, they were alarming—but nothing could have prepared us for what we actually experienced.We arrived around 10:30 PM on Friday, April 4, 2025, tired from the long drive with our small dog. At first glance, the cabin looked decent and relatively “clean.” But things went downhill fast.I went to take a shower, and while the shower itself didn’t seem dirty, I noticed BUGS in the sink. We were exhausted, so we tried to settle in for the night. That’s when I pulled back the comforter and saw the sheets—they were filthy. It looked like they hadn’t been washed at all. Disgusted, we decided to sleep on top of the covers instead.A few hours later, while my husband was asleep, I started hearing noises. At first, I thought it was coming from outside. But the sounds got closer and clearer—until I heard something messing with my dog’s food bowl. I turned on a flashlight and woke my husband. That’s when we saw it: a huge rat (or possibly a giant mouse) coming out from under the couch and heading toward the dog bowl.I was in complete shock. I immediately called the after-hours number—they were zero help. I called multiple times, and each time I was told someone would call me back. No one ever did. The only response I got was a vague text saying they were “trying to reach management.”By 12:30 AM, we had no choice but to pack up and find a hotel for the night. The next morning, I called and spoke to a man named Steven. I explained the situation, and he actually said, “There are no rats in Tennessee.” I was stunned. I told him, “Look, I don’t care if it was a rat, mouse, or some other giant rodent—it shouldn’t be inside a cabin I paid over $600 for.”Eventually, he called me back to say they would issue a refund. But then he added, “It’s normal to have a mouse or rat in a cabin—just like how it’s normal to have scorpions in places where they’re native.” That comment nearly sent me over the edge.To sum it up: this place had bugs, dirty sheets, and rodents. It was completely unacceptable. Aunt Bug’s ruined the last part of our trip, and I will never book through them again. If you're considering staying here—don’t. Stay far, far away.
Claim your business profile now and gain access to all features and respond to customer reviews.
Aunt Bug's Cabin Rentals offers the perfect cabin rentals in the Great Smoky Mountains, Tennessee area including Gatlinburg and Pigeon Forge cabin rentals!