I had an issue with my frame and went right to the Support articles. When those suggestions did not work, I emailed Customer Care. I received a VERY quick response with very clear instructions for next steps. I actually had to email several times and each time the response was very prompt, kind and detailed. Since my issue could not be resolved, I was offered a new frame...even though I was out of warranty. Who does that??? BEST customer service for a prodcut I absolutely love!
Claim your business profile now and gain access to all features and respond to customer reviews.
Meet Aura, the world’s smartest picture frame. Aura is an easy and beautiful solution to unlocking memories from your phone. Download the free app, connect your frame to WiFi, and watch as the frame displays the best photos of the people you love.
