Do not buy from Auralu! I bought a pair of earphones which came highly rated and on par with Apple. When they came they were rubbish: the sound was not clear and the noise cancellation and transparency mode were terrible. I started the returns process December 2023, had to pay a good amount of money to ship them back to their warehouse in China and they did not even make it through customs because Auralu did not give all the information needed to return the items, when they said they did. For a company whose clients are based abroad, they should have sufficient knowledge in the returns process for their own country. Absolutely ridiculous and these earphones cost a pretty penny too. Do not buy from them. Consumer laws in the UK will not help you, sorry. If you're looking for good quality, cheap earphones I would suggest Kreafunk, Sony or JBL.
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AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more
