auralu.co.uk

1.5
1.5 Based on 80 reviews

AURALU - Listen in Purity, Explore Boundlessly At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explo...

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CrazyPowa5969
Huge SCAM. AVOID! Should be 0 stars

I’m only giving this 1 star because 0 isn’t an option. AVOID at all costs. This company is a SCAM. I paid £109 for headphones and when they arrived, I wouldn’t have even paid £10 for them they are that poor quality. I have asked for a refund and keep getting answers from ‘Support’ saying there are no quality issues and if I want a refund I will need to pay international shipping and customs tax as they are based in China. Nowhere does it say on their UK website they are based on China. Going through my bank’s fraud department to try and get my money back.

1
Date of experience: Jun 22, 2024

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Business Details

  • AURALU - Listen in Purity, Explore Boundlessly

    At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more

  • email support@auralu.co.uk
  • language https://auralu.co.uk

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