Atrocious microphone quality and appalling customer experience. Upon trying to make a phone call with the headphones it was clear that the microphone's quality is substandard. The voice is unclear and impossible to hear properly nor hold a conversation as the other party cannot understand what is being said. Without any doubt, quality is not Auralu's forte, a clear manufacturing problem. However the company denies any responsibility and insists that the consumer pays the shipping, taxes and customs fees providing an address in Guangzhou, China. They also insist the product has to be clean and ready for "secondary sales". Which means that many of us might received a product that has been previously returned given quality issues. Would highly recommend to stay far from this company.
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AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more
