In an ongoing saga, this company refuses to refund money paid for 2 sets of headphones. After reading the reviews here I tried to stop the payment with the bank. They advised refusing the goods when they were delivered. So I did, having notified the company I wouldn’t be accepting delivery and wanted a refund. They added a %15 charge because I didn’t accept delivery. I still have no money. I have not accepted the ‘refusal charge’. DON’T even be tempted to use this dishonest fraudulent company. You won’t get any customer service, or honest quality products and they will steal your money. To the company: just please refund my money. A couple of hundred pounds is too much to be out of pocket for…..
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AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more
