Poor quality headphones, company tries to get you to return them to china and pay taxes. They are breaking consumer laws by not clearly stating where the company is based. I have successfully claimed a charge back through my bank and received all my money back by outlining this and stating if the company is UK based then they can provide me with a UK based returns address which they failed to do. I hope this helps you all get your money back from them.
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AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more
