DON"T GO NEAR THIS COMPANY !!!!DON"T GO NEAR THIS COMPANY !!!!I bought the Earbuds after looking at a review site, which for sure is run by them or a China company. Buds look ok, can hear ok, but people on the other end of a phone call could only hear muffled voice. I emailed them. They were very quick to reply, they asked me for video evidence, which I sent. They said sounded ok, but send back for a full refund. I posted back with tracking number. Again replied back very quickly saying Thank you. Buds landed in China in 9th Feb 2024. I have emailed them many times now. Dead silence. They suck you in twice, one in buying their bad product, then sending back to them on the pretense of full refund. Once posted you are completely ghosted. They will resell to another person for sure, they said so in their email. Please clean and package correctly for resell. Disgusting Scammers !!!!!!UPDATE 06.03.24: After many emails I managed to get some money back, They deducted 15% Restocking fee and Customs fees from Chinese Government. All up lost about 35% of my refund. Date of experience: 01 February 2024
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AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more
