Shocking customer service!!!!!! After initially ordering and THEN looking at trust pilot reviews, I decided to cancel. Customer service took 2 days to respond and said it couldn’t be cancelled as the order had been shipped. Well today I checked the tracking (10 days later) on a website I’d never heard of and big shock apparently my order has been delivered to me and SIGNED for!!!!! It most certainly has not arrived and surprise surprise no reply from customer service . Whole thing looks like a big scam. Fraudulent company and by the looks of other reviews the product is not worth a penny…. Avoid like the plague, will be passing over to trading standards. Oh and apparently they are UK based company but funnily enough my order was coming from china ….. says it all con!
Claim your business profile now and gain access to all features and respond to customer reviews.
AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more
