DO NOT BUY THIS PRODUCT!!! THIS “COMPANY” is a SCAM!!! I received my headphones and the quality is absolutely disgraceful. They do not cancel noise and they DO NOT do what they say they do. The quality of the sound is the worst quality. I was under the impression that they are based within the UK but they are based in China! When I tried to process a refund they were reluctant. I then had to pay £40 to return them back to China. I paid £109 and for some reason I was told I will be credited back £92! I have still NOT received my refund even tho they have stated it has been actioned. I have contacted my bank and they advised I ask them for a reference number so they can chase it up. They are now not responding back to me after I kindly asked for a reference number so I am currently in the process of raising this with the fraud department with my bank. What an utter disgrace! Shame on them! I also spent £11 on a very cheap pair of headphones for my 7year old daughter and I discovered they are the SAME HEADPHONES!!!
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AURALU - Listen in Purity, Explore Boundlessly
At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.See more