The probiotic concentrate is REALLY good. Their customer service, however, is not. I've messaged them on Twitter and Facebook and received no replies whatsoever. They had a secret sale the other week and I tried purchase an item (around £23). Delivery was allegedly free with £20+ spends, but I kept getting an additional £3 added on at checkout. Didn't hear back from anyone on socials and the promotion ended, so decided to take my money elsewhere.
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We formulate all products with strict ingredients promise and always have. This means we avoid what we term ‘questionable ingredients’ including sulphates and mineral oil which can affect the balance of your skin.