Review Time
THIS IS A SCAM - avoid at all costs. I wish I had checked Trustpilot before purchasing 2 silk shirts. The products never see the Netherlands, it is sent from China and returns go back to China. The silk is not silk, the quality of workmanship is v poor. It cost me £20 to return the products (total spend over £90) and I cannot see myself getting a refund as my tracked return has sat in customs in China for so long. I returned the items the day after I received them and followed the returns instructions to the letter. A very expensive mistake.
Replying Aurevo Fashion’s response to my comment below:
Thank you for your public response.
I have already contacted your support team multiple times and provided full evidence that the items were advertised as 100% silk but delivered as 100% polyester.
You have refused a refund unless I return the items to China at my own expense, despite the clear misrepresentation.
If you genuinely wish to resolve this, please confirm publicly that you will issue a full refund without requiring me to pay international return shipping for goods that were not as described.
“I would never recommend this company..
Very disappointed with the purchase.
The tops were advertised as 100% silk, but the labels clearly state 100% polyester. This is not a minor issue — the product does not match the description.
Customer service refused a refund unless I returned the items to China at my own expense, despite the misrepresentation.
I expected honesty and better customer care. Buyers should be cautious.”
Replying Aurevo Fashion’s response to my comment below:Thank you for your public response.I have already contacted your support team multiple times and provided full evidence that the items were advertised as 100% silk but delivered as 100% polyester.You have refused a refund unless I return the items to China at my own expense, despite the clear misrepresentation.If you genuinely wish to resolve this, please confirm publicly that you will issue a full refund without requiring me to pay international return shipping for goods that were not as described.“I would never recommend this company..Very disappointed with the purchase.The tops were advertised as 100% silk, but the labels clearly state 100% polyester. This is not a minor issue — the product does not match the description.Customer service refused a refund unless I returned the items to China at my own expense, despite the misrepresentation.I expected honesty and better customer care. Buyers should be cautious.”
This is a company that ships inferior goods from China. I bought a jacket at £40.00 advertised as a ski jacket. You could literally spit through it. Lightweight and useless Described as Ski wear. I wanted to return it and they insisted on a return to China , even though they have a warehouse in the UK .Total cost to return £23.40. Obviously no point in returning it . It will just incur more cost to me as a buyer. My advice Do not buy from this company. Scammers.Poor quality and postage excess, so they know you are never going to send back the item.
They sent a "Large" hoodie and it was way too big, the arms were around 8 inches too long and it was very baggy. Emailed them many times and they asked me to send photos with a tape measure showing measurements and also a photo of the label (THERE WASN'T A LABEL ANYWHERE ON THE GARMENT)They have now Ghosted me, do NOT buy from this company, I believe I was scammed, how can they claim they sent the correct size when the item doesn't even have a label on it? They should be ashamed of what they have done, but I suspect they're not!
I wouldn't give this website 1 star if I had the choice!Images look great but when delivered the quality was extremely poor - a knitted dress that was so thin it was almost see through! So I wanted to return for refund. They have a returns policy that requires items to be shipped by customers to China at their cost which is extremely expensive in the UK to ChinaWill never use them again
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