I ordered within their timeframe of “guaranteed delivery before Christmas”. I placed the order on December 11 (all orders placed on or before this date guaranteedChristmas delivery). By December 23 the package still hadn’t left California (I am in Florida). On top of not leaving their warehouse until late, they mailed snail mail USPS! We got them well after Christmas and one (chicken Spudster) was FILTHY and yellowed. The Grinch Spudster was horribly matted. So I contacted customer service twice (once before Christmas and once after receiving the items). ZERO response. Quality was shoddy and so was customer service. Never again will I buy anything Aurora, nor would I recommend it to anyone else.
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