auroraworld.co.uk

4.7
4.7 Based on 81 reviews

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Average Rating

4.7

/
5

81 Reviews

5 Star
89%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
6%

All Reviews

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Misean Williams
I purchased 2 boneless couches 1 gray for my son house and 1 white for my house and they were suppos

I purchased 2 boneless couches 1 gray for my son house and 1 white for my house and they were supposed to be delivered 3 to 5 days it’s going on 2 months now and I tried the tracking number and that’s not working neither I asked for a refund and no response then they send me a email saying my son email was invalid but no couches yet and I purchased them in January 16 2026 and was supposed to be delivered January 19 2026 and I still haven’t received them yet so what would be the problem other than this is a scam

1
Date of experience: Jan 25, 2026
Misean Williams
I purchased 2 boneless couches 1 gray…

I purchased 2 boneless couches 1 gray for my son house and 1 white for my house and they were supposed to be delivered 3 to 5 days it’s going on 2 months now and I tried the tracking number and that’s not working neither I asked for a refund and no response then they send me a email saying my son email was invalid but no couches yet and I purchased them in January 16 2026 and was supposed to be delivered January 19 2026 and I still haven’t received them yet so what would be the problem other than this is a scam

1
Date of experience: Jan 16, 2026
Abbie Watson
I ordered within their timeframe of…

I ordered within their timeframe of “guaranteed delivery before Christmas”. I placed the order on December 11 (all orders placed on or before this date guaranteedChristmas delivery). By December 23 the package still hadn’t left California (I am in Florida). On top of not leaving their warehouse until late, they mailed snail mail USPS! We got them well after Christmas and one (chicken Spudster) was FILTHY and yellowed. The Grinch Spudster was horribly matted. So I contacted customer service twice (once before Christmas and once after receiving the items). ZERO response. Quality was shoddy and so was customer service. Never again will I buy anything Aurora, nor would I recommend it to anyone else.

1
Date of experience: Dec 11, 2025
Gayle D
Really quick delivery and great…

Really quick delivery and great selection of soft toys! My girls will be delighted when they see all the Palm Pals I’ve found.

5
Date of experience: Nov 24, 2025
Catherine
Beautiful quality

Beautiful quality. Kids loved them.

5
Date of experience: Sep 24, 2025
julie cole
Just bought the baby wrap over romper…

Just bought the baby wrap over romper with teddy on the front , when it arrived it has the size and how to wash label on the outside, when I contacted them they said they do this so it doesn't irritate baby ???? Anyone else had this

1
Date of experience: Sep 14, 2025
Jedediah Carter
Okei

Okei. The shipping was long. I had to pay extra for toll and the moomin toy was better looking from photo than in real life.

3
Date of experience: Jul 25, 2025
Iggy Baker
Lovely soft fabric teddy safely packed…

Lovely soft fabric teddy safely packed and delivered promptly xxxxx

5
Date of experience: Apr 24, 2025
Asnolphe40
Aurora world is excellent

this company makes such good quality plushies that aren't just cheaply made. I'd be happy to buy from aurora any time.

5
Date of experience: Feb 01, 2025
Vivian S.
Flopsies Lily cat toy

I ordered a Flopsies Lily cat toy on 20th January 2025. It arrived promptly and was beautiful except that the nap of the fur was in the wrong direction so you had to stroke it from tail to head! I emailed Aurora to explain this and they were extremely helpful and sent a replacement straight away. The new cat is so lovely; it has a great expression, realistic eyes and ears and my granddaughter is absolutely thrilled with it. Thank you so much!

5
Date of experience: Jan 20, 2025

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