I ordered a Flopsies Lily cat toy on 20th January 2025. It arrived promptly and was beautiful except that the nap of the fur was in the wrong direction so you had to stroke it from tail to head! I emailed Aurora to explain this and they were extremely helpful and sent a replacement straight away. The new cat is so lovely; it has a great expression, realistic eyes and ears and my granddaughter is absolutely thrilled with it. Thank you so much!
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