I’ve made two purchases with the company and had issues both times.First time, delivery was 6 plus weeks with no communication. Second time, my order was showing as delivered and signed for at my address but it wasn’t. I contacted the company and was told I had to wait 30 days till they logged a complain with Royal Mail. Two night later Royal Mail show up at my door yelling that the parcel was delivered here and that the signature must have been someone at my address (i live alone). This went on for a good 20 minutes until finally I had to close the door. As I leave to go to work the following morning, mysteriously the parcel is on my door step.I let customer service know the goings on and for the first time, they give an apology when previously it felt as though they couldn’t care less and were actually a bit pissed off they had to deal with it.No offer of a discount or anything. It actually caused me a lot of stress and worry! I would NOT recommend.
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