ausomstore.com

4.5
4.5 Based on 73 reviews

...

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Caleb Hughes
A Great Experience Overall

I've been using my scooter for some time, and I'm quite impressed. The frame feels durable and well-made, giving me confidence on my daily rides. The power is reliable, effortlessly handling inclines and quick accelerations. If I had a minor complaint, I wish it had more amp hours and higher voltage for longer rides or faster speeds. Nevertheless, it's fantastic for my in-town commutes—quick, dependable, and comfortable. For those seeking higher specs, there are models available; I only realized this after a thorough research a few months post-purchase. After discovering this, I had just 30 miles on the scooter and asked about exchanging it for a better fit for my weight, but they were not willing to accommodate, which I understand from a business perspective. On a positive note, the customer service is top-notch; they mentioned that if it had been purchased through their website, they would have been more helpful. I'm not sure what the difference is, but I thought it was worth mentioning.

4
Date of experience: Dec 16, 2025

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