The representative from customer service is a genuinely kind individual at the team! You're fantastic! Regarding the scooter, the dual motor model is truly worth the investment. Knowing what I know now, I might have opted for a different model, but I'm really pleased with this one. It supports my weight of 225 pounds effortlessly, demonstrating its quality. I've ordered a seat and an extra charger as a Christmas gift for my son, having only ridden it for 40 miles so far. To protect the battery from cold weather, I've stored it in my spare bedroom. It's vital not to charge the scooter when it's cold, as this can harm the battery. Below 40°F, lithium plating can happen, which decreases capacity and lifespan. Cold batteries also resist current, making charging potentially harmful. It's essential to refrain from charging at low temperatures to avoid moisture problems and corrosion.
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