We’ve been repeat customers of urban mattress for a long time and have always been happy with the sales process as well as the mattresses. Unfortunately our latest purchase has not met with their usual standards- the mattress has a terrible offgassing smell and the adjustable frame has yet to be ready and delivered (into week three now I think). The mattress will get returned, and remaining part of the order cancelled. unfortunately they are not making it an easy process. I will update this review once that has been completed.
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