austin.urbanmattress.com

4.8
4.8 Based on 162 reviews

Shopping for a new mattress is easy at Austin . Buy online & have your mattress shipped to you, or stop by one of our local stores near you today....

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Average Rating

4.8

/
5

162 Reviews

5 Star
90%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Clare Foster
Seamless and Stress-Free Experience with Urban Mattress

Working with Urban Mattress was a breeze. They are extremely knowledgeable and genuinely helpful, making the entire process smooth and stress-free.

5
Date of experience: Apr 28, 2025
Julian Stewart
Very very good

5
Date of experience: Jun 02, 2024
Rudy
I ordered a Derila pillow to help with…

I ordered a Derila pillow to help with snoring but I didn't receive 1, I received 4 and charged in USA dollars. They have their ordering set up so it charges everyone with 4 pillows and there are hundreds that have been scammed by these awful people. The business could be derila, Logismart and Ausica. And to return them they give me an address in Lithuania. From Tasmania to Lithuania is out of the question to spend more money on these scammers.

1
Date of experience: Apr 15, 2024
Ingram
Nice experience with a small set back

Shannon was nice in the store room.My delivery didn't come the original date due to a computer program change.They accommodated my schedule the next day. Delivery guys were polite and efficient.They set up the platform and new mattress nicely.

5
Date of experience: Mar 28, 2024
Alice Anderson
Sleep Made Anew

The entire process of purchasing a new mattress was extremely easy and my questions were answered openly and I believe honestly.

5
Date of experience: Mar 23, 2024
Flying22
Overall great experience buying a new mattress

Had a great experience buying a mattress from Shannon at Urban Mattress. My wife and I just stopped in unplanned on our way to Central Market because they were advertising a sale. We’d been wanting to upgrade to a king for a while but were overwhelmed from too much online research. Shannon was so helpful and knowledgeable and broke it all down so well. He wasn’t pushy at all, and just walked us through the options. We ended up leaving there with a new mattress and it was a great choice. Highly recommend.

5
Date of experience: Mar 23, 2024
Arthur Stone
Fantastic thanks for the great deals!

5
Date of experience: Mar 23, 2024
Deborah Smith
Great delivery service and store…

Great delivery service and store service.

5
Date of experience: Mar 23, 2024
CW71
Shane was great helping me find the…

Shane was great helping me find the right mattress.

5
Date of experience: Mar 20, 2024
Wilber Bell
Shane and Shannon have helped me with…

Shane and Shannon have helped me with my bed purchases for over 10 years. I trust that they offer quality beds, with nice variety and the best prices. I especially love their tempurpedic and natural fiber bed options. Above all, I find that they are knowledgeable and take the time to explain all the differences between bed choices. I also use them for pillows, sheets and bed protectors. I just bought my 5th bed with them, and. Hold not be happier with my purchase.

5
Date of experience: Mar 19, 2024

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