australianoutdoorliving.com.au

1.7
1.7 Based on 17 reviews

...

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Vicky Morris
BUYERS BEWARE OF THIS COMPANY

I actually had a scheduled appt with this company's rep today the 18 April 2024 and I was appalled at this man's behaviour. Firstly he told me that the job would be over $4,600 (don't actually know the right amount as he failed to leave a written quote). He kept imploring that I should sign on the day (it was hilarious). I then asked about the 30% advertised online and he told me that this had conditions (what conditions?). I couldn't believe the information this man was telling me. He also informed me that no other company could do it for less as he then quoted $4,000 with again conditions. He did say that he did have to make a phone call to head office to confirm this. I then proceeded to inform him that I wasn't interested and he was a little disappointed but it is my decision. I then made a phone call to another installer and they quoted me $2,500 on the phone after I had given them the measurements. I cannot believe that there is people like this in the industry. I do not like to be told that I have to make a decision on the day and I do not like unprofessional people. This is just a short explanation of the scheduled appt.

1
Date of experience: Apr 18, 2024

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