I got health insurance for my mother. Had a consultation and could never speak to anyone. Furthermore, they kept charging me even after my mother left the country 2 months later, indicating that forms still needed to be signed and that some items were missing from the form. After several attempts to explain that I was acting on my mother's behalf (an elderly woman who doesn't speak English, who neither paid for the insurance), they kept circling back to signing other useless forms. They have really made this process very difficult to finalise. I will do my best not to recommend their service to any other friends or family members and will endeavour to provide the worst customer reviews available. Their pointless bureaucracy, lack of understanding, and abhorrent customer service are a traumatising nightmare.
Claim your business profile now and gain access to all features and respond to customer reviews.
