WARNING!!! Completely unacceptable experience. My order was marked as 'delivered' by the carrier, yet I never received any package. Nothing showed up, no delivery attempt was made, no signature, no neighbor, nothing. The package simply disappeared. Initially, the service informed me that an investigation was in progress. Then, without resolving the issue, they abruptly changed their stance and claimed the package was 'successfully delivered,' refusing any responsibility, refund, or assistance. Their final message was essentially: 'It’s delivered according to the carrier. Stop reaching out to us. Handle the courier on your own.' So if your package is stolen, lost, or misdelivered, you're left to fend for yourself. The company hides behind a generic 'proof of delivery' and washes their hands of the matter, even when the customer hasn’t received anything. High prices, zero accountability, and shockingly poor and rude customer support. I strongly caution anyone thinking of ordering from this service: once they ship, they consider their job complete—even if the package never arrives. If something goes awry, expect deflection, silence, and refusal to assist. Please, please, please, do not trust this company with your money. Shop elsewhere unless you’re willing to risk your funds.
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Depuis 2017, Authentic Cashmere tisse une histoire de douceur et de couleur. Nous avons à cœur de réinventer le cachemire, en le rendant accessible. Nos créations 100% cachemire, vibrantes et modernes, sont conçues pour les jeunes esprits en quête de confort et de style. Authentic Cashmere, c'est l'alliance parfaite entre tradition et innovation, pour un luxe authentique à portée de main.See more
