The insurance company sent me an audit notice threatening a 50% premium increase unless I provided detailed records of every payment to my subcontractors from the previous year. This requirement was not disclosed when I applied. They gave me less than 30 days to comply or face collections. My broker confirmed that I was within the projected subcontractor usage for the year. In my 15 years of business, no other insurer has made such a demand; they typically only ask for total gross receipts. This feels like a bait-and-switch tactic targeting small businesses that lack the resources to fulfill such requests. I am the sole employee of my company and cannot manage this level of detail. This erroneous charge needs to be reversed.
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Auto-Owners Insurance is a mutual insurance company that offers auto, home, business and life insurance to policyholders exclusively through independent agents.