If a driver with this insurance hits your vehicle, brace yourself for frustration. The claims center seems to prioritize mediocrity, and communication is lacking. Voicemails from staff indicate they may not be available, and calls often go unanswered. The process is painfully slow, and they seem to treat the insured party as if at fault. You might be better off dealing with your own insurance.
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Auto-Owners Insurance is a mutual insurance company that offers auto, home, business and life insurance to policyholders exclusively through independent agents.
