The actions of the company are seen as clear financial misconduct and deceptive business practices. They mislead customers by concealing serious and costly defects in vehicles. The car we sold had major technical issues that, in our view, the company was aware of prior to the sale but failed to disclose. Once these defects were uncovered, the company completely denied any responsibility or compensation for the losses, opting instead to evade, make formal excuses, and ignore the customer. This situation is particularly alarming as this is not a singular experience - we have purchased a total of 155 vehicles from this company. Unfortunately, over the past two years, both the quality of customer service and the accuracy of vehicle condition descriptions have declined significantly to an unacceptable level. Such practices are not only unfair but entirely intolerable. We strongly recommend avoiding any dealings with this company - there is a genuine risk of losing both money and time.
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AUTO1.com is Europe’s largest wholesale platform for used cars. More than 60,000 car dealers in over 30 countries actively digitize their used car business with AUTO1.com technologies and services.
Buyers have access to a cross-brand inventory of over 30,000 inspected used cars. Sellers, including dealers, manufacturers, leasing, and rental car companies, have the opportunity to market vehicles digitally to the dealer network.
Our Europe-wide logistics network with more than 300 logistics partners enables fast international trading at competitive prices. All services are available to our partners 24 hours a day, seven days a week, without hidden fees, or minimum purchase or sell requirements.See more
