autobooks.co

1
1 Based on 9 reviews

Working Hard to Make Small Business Simple...

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Marigold Baker
Unprompted rejected payment and account closure

Autobooks decided to reject a clients payment with no reason other than "a thorough review by our team" followed by an email that my account will be closed in 7 days because my "business does not meet merchant account guidelines". They provided no method of remedying the situation even after contacting their customer "success" team. It reflects poorly and unprofessional to have to re-request payment using another invoice. Luckily there are other payment processors that will take the fees I pay for this service since Autobooks apparently doesn't want the business.

1
Date of experience: Feb 19, 2025

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